Your privacy is critically important to us.
At Blueroof 360 we have a few fundamental principles:
• We don’t ask you for personal information unless we truly need it.
• We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
• We don’t store personal information on our servers unless required for the on-going operation of one of our services.
Blueroof 360 Inc. (“Blueroof 360”) operates several websites including blueroof360.com, and bluequb.com. It is Blueroof 360’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Blueroof 360 collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Blueroof 360’spurpose in collecting non-personally identifying information is to better understand how Blueroof 360’svisitors use its website. From time to time, Blueroof 360may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Blueroof 360also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Blueroof 360does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-
identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to Blueroof 360’swebsites choose to interact with Blueroof 360in ways that require Blueroof 360to gather personally-identifying information. The amount and type of information that Blueroof 360 gathers depends on the nature of the interaction. For example, we ask visitors who purchase themes at themes.agentevolution.com to provide a username and email address. Those who engage in transactions with Blueroof 360– by purchasing themes from Blueroof 360, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Blueroof 360 collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Blueroof 360. Blueroof 360 does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Protection of Certain Personally-Identifying Information
Blueroof 360 discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Blueroof 360’s behalf or to provide services available at Blueroof 360’swebsites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Blueroof 360’s websites, you consent to the transfer of such information to them. Blueroof 360will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Blueroof 360 discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Blueroof 360 believes in good faith that disclosure is reasonably necessary to protect the property or rights of Blueroof 360, third parties or the public at large. If you are a registered user of an Blueroof 360 website and have supplied your email address, Blueroof 360 may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Blueroof 360 and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Blueroof 360 takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Since Blueroof 360 is offering non-tangible irrevocable goods we do not issue refunds once the order is complete and the product has been in use for 30 days. User may cancel subscription based serviced with in 30 days of the purchase. There are no cancellations of online orders of custom design or semi custom design products. As a customer you are responsible for understanding this upon purchasing any item on the blueroof360.com site or any sub-domain of blueroof360.com.
However, there are cases when the refund can be issued:
• Product was damaged or had irreparable defects, and we could not provide you with the complete working files;
• Product was not as described on our website. Such issues should be reported to our Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.
Fraudulent Credit Card Charges or Fraudulent Claims
All requests to negate charges are investigated by our legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. A fraudulent report may result in cancellation of card services, negative information on your credit report, even the possibility of criminal charges filed against you.
Contact our Support Team if you have any questions. Please allow up to 24 hours for someone to respond. Blueroof 360 reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Blueroof 360 Web sites.
You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.